Recommended
What Forms Of Payment Do You Accept?
Do I Need To Be Home During The Cleaning?
How To Get The Most Out Of Your Service
How Does Your Cancellation Policy Work?
What’s Included In A Deep Clean?
Adjustment Of Service
- How Does Your Cancellation Policy Work?
- Can I Increase The Frequency Of My Service? Absolutely! You can increase your cleaning frequency anytime — and in many cases, doing so can actually lower the cost per visit. Just reach out by text, Facebook, through the…
- How Do I Cancel My Service? Canceling is easy — you can text us, message us on Facebook, reach out through the Swish & Flick app, or just talk to us in person. We simply ask…
General Information
- How To Get The Most Out Of Your Service To keep your home feeling freshly cleaned for as long as possible, a little teamwork goes a long way! Try giving pets a quick brushing before we arrive to cut…
- Our Insurance We’re fully insured through The Hartford and happy to provide proof of insurance upon request. For commercial clients, we can also add your business as additionally insured or make any…
- How Can I Tip My Cleaners? Tips are always appreciated! For now, cash tips can be left for the team and will be divided evenly among the cleaners who worked at your property that day. Once…
- What Areas Do You Service? We currently serve all of St. Charles County for our recurring cleanings. For one-time deep cleans and larger projects, we’re happy to travel to surrounding counties as well — just…
What To Expect
- What Can I Expect During My Free Estimate? Your free estimate is quick and pressure-free — most take about 15 minutes (though we’ve been known to chat a little longer!). It’s a chance for you to get a…
- What’s Included In A Deep Clean? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut et sapien mollis, viverra massa vel, dictum enim. Donec nec nunc aliquam, finibus dui iaculis, mollis erat. Proin egestas ante et…
- What’s Included In Recurring Cleanings? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec at lectus eu eros hendrerit cursus eget accumsan tortor. Curabitur sit amet blandit dolor. Sed mollis mi sed pellentesque auctor. Phasellus…
- Do I Need To Be Home During The Cleaning? You don’t need to be home during your cleaning — as long as we have a way to access the property, we’ll take care of everything. If you’re paying with…
- Will You Use My Cleaning Products? We bring all of our own trusted cleaning products to make sure every job meets our quality standards. We’re happy to make exceptions if you have allergies or special requests…
- Do I Need To Put Down A Deposit? We don’t require deposits for standard recurring or one-time services. Deposits are only requested for large residential or commercial cleanings, and we’ll always let you know in advance if one…
- How Long Will The Cleaning Take? The length of your cleaning depends on the size and condition of the space. Most recurring cleanings take between 1½ to 3½ hours. First-time or one-time deep cleanings can take…
- What Should I Pick Up Before The Team Arrives? We don’t expect perfection before we arrive, but a little pickup goes a long way! We do light organizing and move small items to clean underneath, but if there’s too…
- Will The Same People Clean My House Every Time? Yes! We know consistency matters — many of our clients come to us after having different cleaners every visit elsewhere. That’s why we assign a permanent team to your home,…
- Do You Bring Your Own Supplies? Yes! We bring all of our own professional supplies and equipment so you don’t have to worry about a thing — the only exception is trash bags, which we typically…
All FAQ's
- What Can I Expect During My Free Estimate? Your free estimate is quick and pressure-free — most take about 15 minutes (though we’ve been known to chat a little longer!). It’s a chance for you to get a…
- What’s Included In A Deep Clean? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut et sapien mollis, viverra massa vel, dictum enim. Donec nec nunc aliquam, finibus dui iaculis, mollis erat. Proin egestas ante et…
- What’s Included In Recurring Cleanings? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec at lectus eu eros hendrerit cursus eget accumsan tortor. Curabitur sit amet blandit dolor. Sed mollis mi sed pellentesque auctor. Phasellus…
- How To Get The Most Out Of Your Service To keep your home feeling freshly cleaned for as long as possible, a little teamwork goes a long way! Try giving pets a quick brushing before we arrive to cut…
- How Does Your Cancellation Policy Work?
- What Forms Of Payment Do You Accept? We accept a variety of payment methods for your convenience — including Cash App, Venmo, PayPal, cash, and check. For contract or recurring commercial jobs, we also accept ACH transfers.
- Do I Need To Be Home During The Cleaning? You don’t need to be home during your cleaning — as long as we have a way to access the property, we’ll take care of everything. If you’re paying with…
- Can I Increase The Frequency Of My Service? Absolutely! You can increase your cleaning frequency anytime — and in many cases, doing so can actually lower the cost per visit. Just reach out by text, Facebook, through the…
- Will You Use My Cleaning Products? We bring all of our own trusted cleaning products to make sure every job meets our quality standards. We’re happy to make exceptions if you have allergies or special requests…
- Do I Need To Put Down A Deposit? We don’t require deposits for standard recurring or one-time services. Deposits are only requested for large residential or commercial cleanings, and we’ll always let you know in advance if one…
- Our Insurance We’re fully insured through The Hartford and happy to provide proof of insurance upon request. For commercial clients, we can also add your business as additionally insured or make any…
- How Long Will The Cleaning Take? The length of your cleaning depends on the size and condition of the space. Most recurring cleanings take between 1½ to 3½ hours. First-time or one-time deep cleanings can take…
- What Should I Pick Up Before The Team Arrives? We don’t expect perfection before we arrive, but a little pickup goes a long way! We do light organizing and move small items to clean underneath, but if there’s too…
- Will The Same People Clean My House Every Time? Yes! We know consistency matters — many of our clients come to us after having different cleaners every visit elsewhere. That’s why we assign a permanent team to your home,…
- How Can I Tip My Cleaners? Tips are always appreciated! For now, cash tips can be left for the team and will be divided evenly among the cleaners who worked at your property that day. Once…
- How Do I Cancel My Service? Canceling is easy — you can text us, message us on Facebook, reach out through the Swish & Flick app, or just talk to us in person. We simply ask…
- Do You Bring Your Own Supplies? Yes! We bring all of our own professional supplies and equipment so you don’t have to worry about a thing — the only exception is trash bags, which we typically…
- What Areas Do You Service? We currently serve all of St. Charles County for our recurring cleanings. For one-time deep cleans and larger projects, we’re happy to travel to surrounding counties as well — just…
Was this information helpful?